Privacy Policy

Introduction

At Dread Flare Quantor Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Credit card and payment information
• Government-issued ID and passport information
• Date of birth and nationality
• Special requests and preferences

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage data and cookies
• Location data (with consent)

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide hotel accommodations and related services
• Reservations: To process and manage your bookings
• Communication: To communicate with you about your stay and our services
• Payment Processing: To process payments and prevent fraud
• Personalization: To customize your experience and preferences
• Marketing: To send you promotional offers (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and data centers
• Regular security audits and updates
• Access controls and staff training
• PCI DSS compliance for payment processing

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for specific processing activities

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate purposes

Generally, we retain guest information for up to 7 years after your last stay, unless a longer retention period is required by law.

International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (where appropriate)
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: